Insurance & Billing
NOTICE TO PATIENTS
A copy of our patient’s rights and responsibilities is posted in our patient lobby. If you have any complaints which arise out of these rights, Matthews Surgery Center maintains a grievance mechanism to resolve them. If you have a complaint, you may request a written response.
If you wish to direct a complaint to the North Carolina Department of Health, the address is:
Complaint Intake Unit 2711 Mail Service Center Raleigh, NC 27699-2711