Patient Information

Insurance & Billing

Why am I receiving more than one bill for the same surgery?
What type of payment do you accept?
When should I expect my first bill?
What is your credit and payment policy?
Are we able to set up a payment plan?
What if I do not have insurance?
 

NOTICE TO PATIENTS

A copy of our patient’s rights and responsibilities is posted in our patient lobby. If you have any complaints which arise out of these rights, Matthews Surgery Center maintains a grievance mechanism to resolve them. If you have a complaint, you may request a written response.

If you wish to direct a complaint to the North Carolina Department of Health, the address is:

Complaint Intake Unit 2711 Mail Service Center Raleigh, NC 27699-2711